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Why EV charging is still such a pain
  + stars: | 2023-11-04 | by ( Peter Valdes-Dapena | ) edition.cnn.com   time to read: +8 min
Power show that, despite more and more EV chargers being available, EV owners are actually getting less satisfied with public charging. When it comes to consumer satisfaction, EV charging is in some very poor corporate company. Away from home, charging your EV costs more than charging at home, sometimes twice as much. A ChargePoint electric vehicle (EV) charging station at the Lafontaine Kia dealership in Detroit, Michigan, US, on Thursday, July 13, 2023. Justin Sullivan/Getty Images“Safety is paramount,” said Rick Wilmer, chief operating officer of EV charging provider ChargePoint.
Persons: it’s, “ They’re, , Brent Gruber, Gruber, Bing Guan, There’s, Lafontaine, Matthew Hatcher, Nathan Wang, Wang, Justin Sullivan, Rick Wilmer, Wilmer, What’s, it’s Shell, don’t, Mark Hawkinson Organizations: New, New York CNN, J.D, EV, Department of Energy, CCS, Volvo, Bloomberg, Getty, Lafontaine Kia, UL, Vehicles, Bolt, BP, Exxon Locations: New York, ., United States, California, States, Mississippi, Montana, Detroit , Michigan, Corte Madera , California
Simply put, America's patchwork of CCS chargers offers spotty coverage, hard-to-use devices, and, too often, chargers that are broken. Not to mention, there are fewer than 12,000 CCS fast chargers across the U.S. today. Opening up the Tesla charging network to our customers, that's about them and it scales very quickly for them. watch nowThe broad uptake of Tesla's charging tech is generally good news. What's more, Tesla's chargers all work the same way, whereas CCS chargers from rival companies may have very different procedures.
Persons: Mark Blinch, Reuters There's, General Motors, it's, Joe Biden, Tesla, Justin Sullivan, JD Power, Brent Gruber, Ford, John Lawler, Lawler, We're, Elon Musk, EVgo Organizations: Benz, Canadian, Reuters, Ford Motor, General, Volkswagen, Cox Automotive, Consumer, Energy, Institute, University of Chicago, Associated Press, NORC, for Public Affairs Research, United Auto Workers, EV, Public, U.S . Department of Energy, , Detroit, CCS, University of California, JD, Ford EV, Ford, GM, Volvo, Mercedes, SAE International, ABB Locations: Toronto , Ontario, Canada, U.S, San Rafael , California, Berkeley, Bay, Swiss
EV charging stations sometimes lack simple amenities like 24-hour bathrooms, food, and trash cans. That's because charging stations today often lack basic amenities that we take for granted at gas stations: things like bathrooms, rain and sun cover, food options, and even trash cans. AdvertisementAdvertisementIf electric cars really are going to be the future, experts told Insider, the experience at charging stations needs to get a whole lot more convenient. Rove, a startup, is working on huge charging stations with grocery stores, fresh espresso, and 24/7 lounges. Rove, a startup, is working on huge charging stations with grocery stores, fresh espresso, and 24/7 lounges.
Persons: that's, Tim Levin, I'm, JD Power, Brent Gruber, Gruber, EVs weren't, Loren McDonald, Brendan Jones, Rove, Rove Blink, Jones, Tesla Organizations: EV, Morning, JD Locations: waded, America
EV owners need to learn more about cost-saving options for home charging. Power study of EV owners who use Level 2 home-charging stations found that overall satisfaction in the home charging experiences has declined 12 points since last year. Where you are and what you drive mattersGeography played a role in overall satisfaction levels with home charging, J.D. Only about half of EV owners in the study said they had an understanding of their local utility company programs for home charging. "This can snowball into helping potential EV owners make a more informed purchase decision, as well as minimizing home charging concerns and supporting greater EV adoption," Chung said.
The reliable and extensive Supercharger network used to be only for Tesla owners. Some Tesla owners worry the move could lead to long waits at charging stations. He believes the Tesla charging experience is so far ahead of the competition that non-Tesla owners will arrive in droves. Other Tesla owners Insider spoke with don't foresee major issues and cheer a move that could accelerate EV adoption. Experts said Tesla Superchargers could get more crowded, but there probably won't be major issues.
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